Refund Policy
At Spark Optics, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different size or style, please contact us. You will be responsible for any price difference, and we will guide you through the exchange process.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us at sparkoptics@gmail.com or WhatsApp us +601110979213.